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Reflections on June 8th, 2012:

Moving into the rest of our life………… Over the last several years Alice and I have been “wintering” with our motor-home at a campground i...

Friday, November 18, 2011

AT&T Customer Service can be good....

Yesterday I'm in the Wal-Mart parking lot with Kincaid, waiting for Alice who is picking up some groceries, and I hit my Kindle app on the i-phone to sync my current read (11-22-63 by S.King) to my i-pad at home....and it won't load.  So I tried to get the Hartford Courant, and when that didn't work any other website....and the bottom line is I couldn't get out the the 3G.  Alice comes back quickly, so I forget about it...until this morning. Again, she's run into a store to pick up something and I'm waiting with Kincaid....and I can't get out with the phone.  At home, the library, anyplace I have Wi-Fi the phone has been wonderful.  So, long story short I call AT&T and within ten minutes they had me fixed right up.  Apparently the phone had "locked" into one of the cell towers, which is why she worked on wi-fi and not 3G and just sent an on-line signal to clear it.  My point is it was a quick, positive AT&T customer service experience and you don't always hear about the good things...just the negative ones.

Tuesday, November 01, 2011

Surprise visitor trick or treating on Halloween day!

Alice and myself were surprised to look out the window and see this cute little one looking for treats in our front yard.  She ate a bit, scampered around and joined her mother in the back yard before heading off into the wood.