Click the headline link above to view the first video we made with the new i-Phone 3GS on Fathers Day 2009
On Monday morning I finally rec'd a phone call from AT&T regarding activation of the new i-Phone 3GS. They claimed the problem was internal with my account and not a network problem, and they had to manually enter some data for the activation to take. They then asked a bunch of questions that were answerable from the new i-Phone General settings menu and we were activated. The transition over did not bring over my visual voice mail password, and I had to call to have that reset. While on the phone with them I whined a bit about their service, comparing it to Apple where people were offered an i-Tunes credit because of activation delays. They were good enough to waive the upgrade fee of $18.00 which isn't much,but at least a decent token that they're trying to pay attention?
Since I love the new i-Phone I can't stay negative about the activation bumble. The Apps run noticeably faster, and things such as real-time baseball are almost instant. I'm pleasantly surprised that in our Preston Woods the 3G Network of AT&T is very strong..the new phone dropped down to 2G (Edge) once in Norwich, but generally is picking up a good 3G signal 99% of the time.
